Macbook Pro 2017 disk utility somehow doesn't show the apple ssd

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Macbook Pro 2017 disk utility somehow doesn't show the apple ssd

Long story short, I was using this macbook and one day it showed me a dark screen with folder with question mark blinking.

So I tried to use the internet recovery mode (option+R) as all the other possible options didn't work.

The internal trackpad and keyboard were not responding, even the wifi didn't detect anything.

Hopefully I was able to connect keyboard, mouse and a lan cable. I thought everything was going to be alright and continued the recovery.

I did some research and found that the blinking folder means that the disk is not found, and all I need to do is to find Macintosh HD in APPLE SSD in the disk utility in the recovery option and press erase then a new Macintosh HD would appear.

and I found nothing. No APPLE SSD or Macintosh.

The Apple disk image Media is obviously not what I have to deal with because a SSD can't be only have 2GB space.

So where did my SSD go? I doubt that it's somehow related with the internal keyboard and trackpad not working, which means that maybe some circuits are broken by some completely unknown reason...

I have several experiences with Macbook recovery but this is the case I have never seen in my entire life.

Can somebody help finding my SSD?

*There was no SSD before I even clicked the erase button, the erase button wasn't even enabled...

Posted on Feb 14, 2025 10:19 AM

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Answer 1

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HWTech

Community+ 2026

Level 9

75,032 points

Feb 14, 2025 5:50 PM in response to skim2789

skim2789 wrote:

So where did my SSD go? I doubt that it's somehow related with the internal keyboard and trackpad not working, which means that maybe some circuits are broken by some completely unknown reason...

The Logic Board has a hardware issue. The internal SSD is an integrated component on the Logic Board so the SSD is not removable. If the SSD is missing & failed, then the Logic Board is bad as well.

If the SSD failed at the same time as the Keyboard & Trackpad, then those failures are related.....most likely due to liquid damage since it is unusual for multiple components to fail at the same (or nearly the same) time. The keyboard & trackpad are an exception to this rule since they are very closely tied together so a failure of one is very likely to cause the other not work (a very poor design).

I don't recommend spending any money on repairs for multiple reasons. The money you would spend on repairs is much better put towards a new laptop.

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