I restarted my iPhone 7 and it say to unlock this iPhone enter the apple account and password that were used during set up but the apple account am seeing is not familiar to me please help me out
[Re-Titled by Moderator]
iPhone 8
You’re encountering Activation Lock, which is intended as a theft deterrent, and is intentionally difficult to bypass.
If this iPhone 7 (text) or iPhone 8 (footer) was recently purchased used, contact the seller and request assistance or request a refund.
If you purchased this directly from Apple or an authorized reseller, provide the purchase receipt to Apple and they’ll usually unlock it.
The All Too Common SAD Reality of Buying … - Apple Community
You’re encountering Activation Lock, which is intended as a theft deterrent, and is intentionally difficult to bypass.
If this iPhone 7 (text) or iPhone 8 (footer) was recently purchased used, contact the seller and request assistance or request a refund.
If you purchased this directly from Apple or an authorized reseller, provide the purchase receipt to Apple and they’ll usually unlock it.
The All Too Common SAD Reality of Buying … - Apple Community
solaru wrote:
How
A factory reset will clear a passcode lock, by erasing the device contents.
A factory reset will not clear Activation Lock.
Here is: How to factory reset your iPhone, iPad, or iPod touch - Apple Support
Hello,
I would recommend to factory reset it.
How to factory reset - Link to an Apple Guide. I have just started, I am not an expert.
How can I resolve unfamiliar Apple account issue after restarting iPhone 7?
