Why isn't my Apple Watch tracking sleep with Pillow: Sleep Tracker?

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Why isn't my Apple Watch tracking sleep with Pillow: Sleep Tracker?

I have installed the Pillow Sleep tracker on my daughter's phone and watch, but I can't really get the watch to track her sleep. The clock comes with a bedtime reminder and it looks like I installed it correctly. But it just doesn't track her sleep. The watch is my old Watch 4 series, and Her phone is an iPhone 13 mini. how can i get these to work together

I myself have used Pillow for many years before Apple made it native in the health app. And it just works. Currently I run Apple Watch Ultra 2, with iPhone 16 pro

[Re-Titled By Moderator]

Posted on Feb 15, 2025 1:40 PM

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Answer 1

Feb 16, 2025 7:26 AM in response to PXMDK

Tracking sleep is not available if you set up the Apple Watch for a family member:

...

The following features and apps are not available: Medications, respiratory rate, irregular heart rhythm notifications, ECG, AFib History, Cycle Tracking, Sleep, Wrist Temperature, Blood Oxygen, Walking Steadiness, Audiobooks, Remote, News, Shortcuts, and the double tap gesture.

...

copied from: Set up Apple Watch for a family member - Apple Support

Or is she above 13 years old? There might also be age restrictions if your daughter is having her own Apple Account on the iPhone and paired watch.

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Why isn't my Apple Watch tracking sleep with Pillow: Sleep Tracker?

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