Problems in iOS 18.3.1 of Storage, iCloud, Messages, and Apple Payment

For the iCloud storage bug, I would suggest go to Settings>Your Name>iCloud>Manage Account Storage, and see the list of storage being taken up, and delete accordingly. I found that some 3rd party file manager app was backing gigabytes of my files on iCloud. I disabled that. Then I deleted the entire backup, and started a new backup.

First step: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it. AND, if misconfigured, it can cause overheating, lagging and problems communicating.

Lee_99 wrote:

Question is - what has been done to fix this?

Nothing has been done to fix it, because it is a problem with your phone, not with hundreds of millions of other iPhones. You can contact Apple Support or arrange a Genius Bar visit.

Best way: 

• Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device

Other options:

• • Click on “Support” at the top or bottom of this page
  • Go to Contact Official Apple Support

(Note that both of the above have options to receive a callback or chat)

• • Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
  • Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
  • Find an Apple store or Apple partner service provider→Find Locations

Y'all need to restart your iPhone after the update, then these bugs/issues go away!!

Honestly, I feel for you. With the increased complexity of the Apple ecosystem, there are more and more edge-cases. It's great this forum exists to talk about what we can do to help each other. Thank you 🙏😊

Have you done this:

• Open Settings
  • Tap General
  • Tap Transfer or Reset Phone
  • Tap  Reset
  • Tap Reset Network Settings

• • This will erase all Wi-Fi passwords, but will not result in any other data loss.

Do a network reset.

Like many have shared here, this is the first time I’ve been prompted to post after an iOS update. This version 18.3.1 has pretty much rendered my iPhone 13 useless.

The main problem I notice is with storage. I’ve removed several apps, photos and videos, and have gotten rid of large Message attachments. I even downloaded a clean my phone app. It seemed to work for a bit, but now I can’t even use that app as designed.

My battery drains within hours of being fully charged, and I’m not receiving any audible notifications.

Ever since I updated to 18.3.1 in order of most annoying to just odd:

imessage gets randomly turned off with “no addresses available” to send/recieve (connected to WiFi or not)

all music streaming buffers/lags unless I’m on WiFi

actual cellular service is spottier than usual

wallpaper apps are little white boxes until I click on the folder

occasionally when I Thumb up to switch apps, the apps seem to merge briefly (like the bottom part of the app below will suddenly appear on the bottom of the top app - for instance in email app thumbed up and bottom part of photo app share, favorite, info etc appears at the bottom of the email screen…very weird)

my son just updated his phone last night so we shall see what glitches he has

snippee wrote:

Ever since I updated to 18.3.1 in order of most annoying to just odd:

imessage gets randomly turned off with “no addresses available” to send/recieve (connected to WiFi or not)

all music streaming buffers/lags unless I’m on WiFi

actual cellular service is spottier than usual

wallpaper apps are little white boxes until I click on the folder

occasionally when I Thumb up to switch apps, the apps seem to merge briefly (like the bottom part of the app below will suddenly appear on the bottom of the top app - for instance in email app thumbed up and bottom part of photo app share, favorite, info etc appears at the bottom of the email screen…very weird)

my son just updated his phone last night so we shall see what glitches he has

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

It’s Unlikely a million testers missed something. Where’s the pride in complaining and blaming others? Just maybe it’s you and/or third party software you’re using.

If you want assistance, state the issue and let people try to assist. You’re also welcome to contact Apple Support.

Contact Apple Support - Apple Support

Ann242424 wrote:

Wow, to have that many testers and “missing” such importance details that create such poor performance is the greatest negligence and nonsense ever known! So what’s the pride in that? Absolutely nothing!!

Some beta testers are professional developers, and some are “Appleseed” experienced users, invited by Apple to review early versions, but the vast majority are users like you who just wanted to get an early look at the newest software. You could have been one of those once the public beta was opened, about 2 months before general availability. If there were any significant issues both the professionals and the hundreds of thousands of regular users would have reported them. The only logical conclusion is that there is a problem with your phone, not with release.

but to get help with you problem you need to either contact Apple support or explain the issue you have.

KGreenwood85 wrote:

Hi yeah I tried this. I then tried resetting the phone to factory setting but neither solved the problem

Have you contacted your carrier? And contacted Apple Support so they can run a remote diagnostic?

Never experienced as many problems with any update!

Certain Yahoo messages with attachments will no longer download from Server – have tried all suggestions and although it resolved for awhile, still intermittent. It was fine before the update!

Certain photographs are not saving even though plenty of storage left on phone. Yet again fine before the iOS 18.3.1 update!

Battery draining faster than ever!

Certain websites are buffering as though there is an Internet issue – Wi-Fi signal perfectly okay.

Seems other iPhone users are experiencing similar problems.

Hopefully Apple will release another update that will resolve these issues because the phone was working perfectly before downloading iOS 18.3.1