Phone lost, new sim, but only info from iPad transferred, not info from old phone

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Phone lost, new sim, but only info from iPad transferred, not info from old phone

My son lost his iPhone at the bottom of a lake. He has a new phone and a new SIM card, but when he set up the SIM card, the info from his iPad transferred to the new phone but not the info(contacts, msgs, apps) from his old phone. He didn’t have his iPad synced with his phone before he lost it because other family members also used the iPad. Is there any way that he get the info from his old phone?

iPhone 13, iOS 18

Posted on Feb 19, 2025 4:42 PM

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Answer 1

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Zachyy

Level 6

14,242 points

Feb 19, 2025 4:48 PM in response to MaryY83

Your SIM Card does not hold your contacts, messages, apps. Your SIM card only stores information that is needed to identify your iPhone to your carrier. Your contacts are tied to your mail account, so when you add that, your contacts should show up. Your messages are usually stored in the cloud, so if you have an iCloud Backup, then you should be able to restore that for your messages to show up. Lastly, once again if you had an iCloud Backup of your previous iPhone, your data from those apps can be restored. If you don’t have an iCloud Backup, then most of your data is gone.

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Phone lost, new sim, but only info from iPad transferred, not info from old phone

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