Why won't my iPod connect to Mac after macOS Sequoia update?

I have two older iPod models (a Classic 5th gen and a Nano gen 3). Both worked fine under Sonoma running on my Mac mini M1. (including sync to the Music app).


Since the Sequoia upgrade, they will not connect to my Mac via USB. The Finder will recognize the device, but states that the device could not be read, and that I should click "Restore" to restore the device to factory settings. Unfortunately, the attempt to factory restore the iPod doesn't work either.


Anyone else seeing this issue? I hate to have to keep an older Mac around just to sync these devices.



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Posted on Feb 19, 2025 8:34 PM

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Posted on Apr 29, 2025 7:17 AM

For what it's worth - and I recognize this isn't viable for everyone - I found a foolproof workaround and have tested it on a handful of iPods: An older Mac.


At this point in time, you can get an 11" MacBook Air or 2014 or older Mac Mini for under $100 pretty easily, and apart from being potentially limited in internal storage, any machine like that - basically running older Mac OS of Catalina or earlier - will reliably maintain any iPod and iTunes Library. They run "actual iTunes" and essentially work entirely as originally designed. They won't work with newer iPhone, as far as I can tell, but my High Sierra Mac Mini connects smoothly with any iPod I can throw at it.


This is kind of a classic tech conundrum and you'll see a lot of greybeard IT guys and various kinds of organizations do it this way: keep on hand one or two machines of certain vintages to perform maintenance tasks on other devices that have been dropped by newer OSes or other software. I also keep Windows 10 and Windows XP laptops on a shelf for the blue moons when those are needed for something like decrypting an old CD. The older Macs can open things like Aperture libraries and even recover files from old versions of iMovie.

49 replies

May 31, 2025 8:21 AM in response to PERockwell

Having the same problem as everyone else, figured I'd give an update re: what the situation is now that I've updated to Sequoia 15.5.


It seems to have helped; it's now recognizing that there's an iPod attached, the name of it, how much memory it has, etc; I can also look at the folders (including hidden folders with all the music in them).


However, the "sync" management page says it cannot find the device, so I can't add music.

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Why won't my iPod connect to Mac after macOS Sequoia update?

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