Can't change my region because of Apple Music

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Level 1

4 points

Can't change my region because of Apple Music

And here we go again, it's 2025, and the problem is still there. I wanted to change my region, but have Apple Music canceled-but-you-still-have-to-wait on my way. I tried finding an app specific to my region and downloading it, but changing the region - doesn't work. I tried to find any way to contact Apple and ask them to cancel from their end - but couldn't find any email or chat in that pathetic Support app (or anywhere else). What can be done now?

Posted on Feb 20, 2025 1:22 PM

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Answer 1

Top-ranking reply

Phil0124

Community+ 2026

Level 10

223,518 points

Feb 20, 2025 2:02 PM in response to min_ha_stam

You can either wait for Apple Music to expire, or contact Apple Support directly through the Support website and have them terminate it.

click here ➜ contact Apple Support to terminate a cancelled subscription

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Answer 2

Feb 24, 2025 8:16 AM in response to min_ha_stam

Russia is very restricted at this time in regards to Apple services. Unfortunately, there aren't ay other options except to wait then for Apple Music to expire or set up a call and wait for it to be available.

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Answer 3

Feb 24, 2025 7:11 AM in response to min_ha_stam

Odd, when I do it, I get the options to chat or call with only a 2 minute wait time at the bottom of the page after using the search.

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Answer 4

min_ha_stam Author

Level 1

4 points

Feb 22, 2025 12:29 AM in response to Phil0124

Thanks, Phil. The problem is - and I mentioned that - I can’t find a way contact them. Of course I tried the webpage - and the only option of contact it suggests is to schedule a call in 3 weeks time. The Support app doesn’t suggest anything contact at all, it just redirects to articles from their website.

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Answer 5

min_ha_stam Author

Level 1

4 points

Feb 24, 2025 7:17 AM in response to Phil0124

I assume that your support options also depend on the current region. My current region is Russia, and I assume their ability to provide Russian support is limited, so there is no chat. I'm OK to get the support in English, but there's no such option, unfortunately, even though the problem is a minor one and you need to press a couple of buttons...

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Can't change my region because of Apple Music

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