I recently spent approximately $6500 on a MacBook Pro M4 Max, and it’s causing me significant issues. Whenever I switch between windows or scroll, the screen shutters frequently. The problem worsens when the battery level drops below 20%.
I’ve tried various troubleshooting methods, including reinstalling the operating system and performing a first aid check, but none of these solutions have been effective.
MacBook Pro 14″, macOS 15.3
Thedude0007 wrote:
I recently spent approximately $6500 on a MacBook Pro M4 Max, and it’s causing me significant issues.
Whenever I switch between windows or scroll, the screen shutters frequently. The problem worsens when the battery level drops below 20%.
I’ve tried various troubleshooting methods, including reinstalling the operating system and performing a first aid check, but none of these solutions have been effective.
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
To trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
***wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.
if no insight—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
You have a limited 14 days for an exchange or refund for any reason—
see Returns & Refunds Order status
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store
Returns & Refunds - Shopping Help - Apple
Your 90 days of complimentary telephone support begins on the date of purchase.
Call Customer Support (800) MY–APPLE (800–692–7753)
That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple
Thedude0007 wrote:
I recently spent approximately $6500 on a MacBook Pro M4 Max, and it’s causing me significant issues.
Whenever I switch between windows or scroll, the screen shutters frequently. The problem worsens when the battery level drops below 20%.
I’ve tried various troubleshooting methods, including reinstalling the operating system and performing a first aid check, but none of these solutions have been effective.
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
To trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
***wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.
if no insight—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
You have a limited 14 days for an exchange or refund for any reason—
see Returns & Refunds Order status
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store
Returns & Refunds - Shopping Help - Apple
Your 90 days of complimentary telephone support begins on the date of purchase.
Call Customer Support (800) MY–APPLE (800–692–7753)
That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple
MBP 14 - M4 Max stuttery/fps drop scrolling
