Apple Watch is Burning Me

Burning_AppleWatch wrote:

A dermatologist should be contacted because I’m suddenly getting burnt by my watch? Weird.

I’ve worn my watch for over 1,000 days and all of a sudden have gotten burnt in a 7 hour day. With. The. Same. Watch. I’ve. Been. Wearing.

Meanwhile I wear another activity tracker with the same exact materials used and am not getting burnt.

Yes that is exactly what should be done. They are experts in the field of allergic reactions and those have been seen by a small number of users. They do look like burns and have commonly been referred to as burns, but it is the dermatologist that will be able assess any skin condition. Many users just like you have been using the watch for years and have suddenly developed a reaction to it.

Thank you for participating in the Apple Support Community.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

See this article.

Wearing your Apple Watch - Apple Support

Contacting a dermatologist is exactly what should be done. Some people experience allergies to the materials used and they appear as red marks where contact has been made. Allergies can also change on an individual where they had not experienced a problem before. Follow their recommendations, some users simply cannot wear an Apple Watch and replacing it would not solve that problem.

Wearing your Apple Watch - Apple Support

The materials/chemicals used are also available here along with their testing process.

https://www.apple.com/support/assets/docs/products/watch/Restricted_Chemicals_for_Wearables.pdf

Millions of people are wearing various versions of  Watches all over the world without this issue.

We've seen less than 100 people report similar issues here. I'm not sure what you expect Apple to do besides encouraging you to see a dermatologist. No one can make you do what has been suggested but your refusal to take the advice doesn't reflect poorly on Apple by any stretch of the imagination.

Only a professional can help you understand if you've developed an allergy or a sensitivity to the watch components or even to the LED lights on the underside of the watch.

M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

I'm sorry that you misread my comment! I said that those of us who regularly volunteer support in this Watch forum have only seen about 100 users report the issue in the past few years. Maybe one or two every other week. I never said only 100 people have ever had this issue.

I've never seen anyone who reported this issue return and share a solution to their problem. I have seen users return and report that a dermatologist confirmed that they had developed an issue with a watch that they had worn previously with no issue.

I developed a problem with skin irritation from the rubbery watch bands that come with some Watches. The Apple versions and some 3rd party versions. My doctor suggested that I try a woven nylon watchband. That solved my problem.

Unless you are a materials sourcing expert regarding both companies, you have no way of knowing the two devices have the exact same materials. You know that the general description of the two devices is similar.

Can you try to wear another Apple Watch, which would be a way to rule out a hardware issue with your Series 3?

Yes, there have been users in theses forums, that reported similar issues, but I can't remember that one of those users ever posted, if and how their problem ever got solved.

I guess you have already tried to wear the watch on your other wrist?

Well @Burning_AppleWatch, This is the user to user thread and Apple does not look at the things people post, only the other users do. If you want to complain to Apple, go to "Feedback" on the Apple website (But know your generation of Apple watch is over 7 years old). Also, this is a community people come to for help with their Apple devices, so if you were expecting not to get recommendations about what you should do, well at that point- I don't know. Oh, yea- I would recommend listening to "these people" because they take time out of their day (And are not paid) to help over 100 people each day with their Apple devices and questions and their advice is true and helpful. And who knows, maybe these people have had a problem with their apple watch burning them and they choose to not share it and make the decision to take it straight to their doctor or dermatologist, then go to the Apple website to give feedback.