recently purchased iMac M4 but can't get apple cd super drive to play
hooked up with Apple USB / usb c cable. cd shows up on desktop but will not play
iMac 24″, macOS 15.3
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
hooked up with Apple USB / usb c cable. cd shows up on desktop but will not play
iMac 24″, macOS 15.3
have you tried playing the CD with the music app after clicking on "no" to import it? some commercial CDs have DRM protections that do not allow importing.
What CD...?
Have you tried some different CD's...?
What happens when you double click the CD icon on your desktop...?
There may be some Privacy & Security setting that you need to change.
The cd shows on desktop. Music App starts simultaneously and the cd description shows up on Music App and asks if I would like to import the cd. I click yes and and it says the file cannot be converted and a window pop-up then reads "Access to the source volume was denied. Check the System settings for removable volume access."
Not sure where to go here.
you should also go into System Settings > CDs & DVDs and check which actions are set to do depending on the type of disc that is inserted.
+1 👍🏽
This one is easy to forget when the Mac doesn't normally display that unless an optical drive is connected.
TY. :)
Welcome.
Thank you! 🙂
recently purchased iMac M4 but can't get apple cd super drive to play