EtreCheckPro version: 6.8.9 (68074)
Report generated: 2025-03-01 15:05:50
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:27
Performance: Good
Problem: Computer is too slow
Description:
Hi, my MacBook Air is EXTREMELY slow! I can't even open the Finder wit
hout using my internal fan! Why my device is SLOWer than other DEVICEs
? It is a big PROBLEM for me.
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Proxies - Network proxies detected. This could be evidence of malware.
Low disk space - This computer is running critically low on free hard drive space.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
SSD too slow - SSD is showing poor performance.
System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
Heavy RAM usage - Apps are using a large amount of RAM.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Limited permissions - More information may be available with Full Disk Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Air (13-inch, 2017)
Status: Supported
MacBook Air Model: MacBookAir7,2
2,2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Battery: Health = Service Battery - Cycle count = 510
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 79.00 GB
disk1 [APFS Virtual drive] 79.00 GB (Shared by 6 volumes)
disk1s1 - M********************r (APFS) [APFS Virtual drive] (59.62 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (376 MB used)
disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
disk1s4 - VM (APFS) [APFS VM] (1.88 GB used)
disk1s5 (APFS) [APFS Container] (15.42 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
disk1s6 - Update (APFS) (8 MB used)
disk0s3 - B******P (MS-DOS FAT12) 40.34 GB
Mounted Volumes:
disk0s3 - B******P
Filesystem: MS-DOS FAT12
Mount point: /Volumes/B******P
Size: 40.34 GB
disk1s1 - M********************r [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 59.62 GB
Shared values
Size: 79.00 GB
Free: 450 MB
disk1s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 376 MB
Shared values
Size: 79.00 GB
Free: 450 MB
disk1s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 1.88 GB
Shared values
Size: 79.00 GB
Free: 450 MB
disk1s5 [APFS Container]
Filesystem: APFS
Mount point: /private/tmp/msu-target-84zl6h6F
Encrypted
Used: 15.42 GB
Shared values
Size: 79.00 GB
Free: 450 MB
disk1s5s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 15.42 GB
Shared values
Size: 79.00 GB
Free: 450 MB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 8 MB
Shared values
Size: 79.00 GB
Free: 450 MB
USB:
USB 3.0 bus
Apple Inc. - BRCM20702 Hub
Apple Inc. - Bluetooth USB Host Controller
Network:
Interface bridge0: Thunderbolt Bridge
Interface en3: Apple USB Ethernet Adapter
Interface en2: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Proxies: HTTP
iCloud Status: one pending file
Remote Apple Events: Enabled
Remote Management: Enabled
Screen sharing: Enabled
Remote login: Enabled
Web sharing: Enabled
Firewall:
Blocked apps: None
Stealth mode: Enabled
System Software:
macOS Monterey 12.7.4 (21H1123)
Installed 2024-06-17
Time since boot: About 4 hours
Configuration Files:
/etc/hosts - Count: 1
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Remote Apple Events: Enabled
Remote Management: Enabled
Screen sharing: Enabled
Remote login: Enabled
Web sharing: Enabled
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Apps: 9
System Extensions:
[Running] ContentFilterTestExtension - version 10.7.2 (Sophos)
Application: Not found!
[Running] GlobalProtectExtension - version 6.2.3-270 (Palo Alto Networks)
Application: Not found!
Description: System Extensions for GlobalProtect Split Tunnel and Enforcer
[Running] TransparentProxyTestExtension - version 10.7.2 (Sophos)
Application: Not found!
Kernel Extensions:
/Library/Extensions
[Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)
System Launch Daemons:
[Not Loaded] 34 Apple tasks
[Loaded] 187 Apple tasks
[Running] 162 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 182 Apple tasks
[Running] 158 Apple tasks
Launch Daemons:
[Other] com.apple.xcscontrol.plist (Not signed - installed 2024-12-27)
Command: /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/bin/xcscontrol --daemon
[Other] com.apple.xcscouch.plist (Not signed - installed 2024-12-27)
Executable: /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/xcscouch/startcouch.sh
[Other] com.apple.xcsd.plist (Not signed - installed 2024-12-27)
Command: /usr/bin/sandbox-exec -p '(version 1) (allow default) (deny network-outbound (remote ip)) (allow network-outbound (remote ip "localhost:*"))' /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Node/bin/node /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/xcsd/app.js
[Other] com.apple.xcsd.worker.plist (Not signed - installed 2024-12-27)
Command: /usr/bin/sandbox-exec -p '(version 1) (allow default) (deny network-outbound (remote ip)) (allow network-outbound (remote ip "localhost:*"))' /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Node/bin/node /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/xcsd/worker.js
[Not Loaded] com.apple.xcsnginx.plist (Not signed - installed 2024-12-27)
Command: /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Nginx/sbin/nginx -c /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/xcsnginx/xcsnginx.conf
[Other] com.apple.xcsredis.plist (Not signed - installed 2024-12-27)
Command: /Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Redis/bin/redis-server /Library/Developer/XcodeServer/Configuration/xcsredis.conf
[Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!)
[Other] com.paloaltonetworks.gp.pangpsd.plist (Not signed - installed 2024-11-03)
Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS
[Loaded] com.philandro.anydesk.Helper.plist (AnyDesk Software GmbH - installed 2024-11-08)
Executable: /Library/PrivilegedHelperTools/com.philandro.anydesk.Helper
[Not Loaded] com.philandro.anydesk.service.plist (Not signed - installed 2024-11-08)
Command: /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --service
[Other] com.sophos.common.servicemanager.plist (Not signed - installed 2024-12-24)
Executable: /Library/Sophos Anti-Virus/SophosServiceManager.app/Contents/MacOS/SophosServiceManager
[Loaded] com.sophos.macendpoint.Installer.HelperTool.plist (Sophos - installed 2024-12-24)
Executable: /Library/PrivilegedHelperTools/com.sophos.macendpoint.Installer.HelperTool
[Loaded] io.privado.main.hive.plist (PRIVADO NETWORKS LLC - installed 2024-04-18)
Executable: /Library/PrivilegedHelperTools/io.privado.main.hive
[Loaded] io.privado.main.uninstaller.plist (PRIVADO NETWORKS LLC - installed 2024-04-18)
Executable: /Library/PrivilegedHelperTools/io.privado.main.uninstaller
[Other] org.mozilla.macos.FirefoxVPN.daemon.plist (Not signed - installed 2024-04-05)
Command: /Applications/Mozilla VPN.app/Contents/MacOS/Mozilla VPN macosdaemon
[Running] org.openvpn.client.plist (OPENVPN TECHNOLOGIES, INC. - installed 2024-12-06)
Executable: /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent
[Running] org.openvpn.helper.plist (OPENVPN TECHNOLOGIES, INC. - installed 2024-12-06)
Executable: /Library/Frameworks/OVPNHelper.framework/Versions/Current/usr/sbin/ovpnhelper
Launch Agents:
[Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2024-03-08)
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
[Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-11-01)
<Empty>
[Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-11-01)
<Empty>
[Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2025-01-26)
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
[Other] com.paloaltonetworks.gp.pangpa.plist (Not signed - installed 2024-11-03)
Executable: /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect
[Other] com.paloaltonetworks.gp.pangps.plist (Not signed - installed 2024-11-03)
Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS
[Not Loaded] com.philandro.anydesk.Frontend.plist (Not signed - installed 2024-11-08)
Command: /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --agent-frontend
[Other] com.sophos.agent.plist (Not signed - installed 2024-12-24)
Executable: /Library/Sophos Anti-Virus/SophosAgent.app/Contents/MacOS/SophosAgent
[Other] com.sophos.home.ui.plist (Not signed - installed 2024-12-24)
Executable: /Applications/Sophos/Sophos Home.app/Contents/MacOS/Sophos Home
User Login Items:
[Loaded] StartUpHelper (Spotify - installed 2024-12-28)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
Applications:
436 Apple apps
50 3rd party apps
19 x86-only apps
8 unsigned apps
Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 441 build 07 (? - installed 2025-01-26)
Audio Plug-ins:
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2025-03-01)
3rd Party Preference panels:
Java (? - installed 2024-12-04)
Backup:
Time Machine information is limited without Full Disk Access
Destinations:
H*******N [Local] (Last used)
Performance:
System Load: 1.97 (1 min ago) 2.14 (5 min ago) 2.22 (15 min ago)
Nominal I/O usage: 6.57 MB/s
File system: 63.74 seconds
Write speed: 53 MB/s
Read speed: 533 MB/s
CPU Usage Snapshot:
Type Overall
System: 9 %
User: 16 %
Idle: 75 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 26.68 % (Apple)
EtreCheckPro 9.62 % (Etresoft, Inc.)
kernel_task 8.30 % (Apple)
Safari Technology Preview 3.34 % (Apple)
Finder (2) 2.96 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (14) 2.20 GB (Apple)
EtreCheckPro 302 MB (Etresoft, Inc.)
Safari Technology Preview 143 MB (Apple)
Finder (2) 135 MB (Apple)
kernel_task 115 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
com.apple.WebKit.Networking 5 MB / 41 KB (Apple)
mDNSResponder 2 MB / 288 KB (Apple)
apsd 95 KB / 141 KB (Apple)
trustd 48 KB / 3 KB (Apple)
netbiosd 31 KB / 20 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 7 (Apple)
Finder (2) 6 (Apple)
QuickLookUIService (5) 3 (Apple)
QuickLookSatellite (2) 3 (Apple)
apsd 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 47 MB
Used RAM: 5.48 GB
Cached files: 2.47 GB
Available RAM: 2.52 GB
Swap Used: 27 MB
Software Installs (past 60 days):
Install Date Name (Version)
2025-01-18 Microsoft .NET SDK 9.0.102 (x64) (9.0.102) - Installer
2025-01-20 XProtectPlistConfigData (5285) - Software update
2025-01-26 Java 8 Update 441 (1.8.441.07) - Installer
2025-02-11 Zoom Workplace (6.2.11.43613) - Installer
Clean up:
[Running] ContentFilterTestExtension - version 10.7.2 (Sophos)
Application: Not found!
[Running] GlobalProtectExtension - version 6.2.3-270 (Palo Alto Networks)
Application: Not found!
Description: System Extensions for GlobalProtect Split Tunnel and Enforcer
[Running] TransparentProxyTestExtension - version 10.7.2 (Sophos)
Application: Not found!
/Library/LaunchDaemons/com.apple.xcsredis.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Redis/bin/redis-server
Executable not found
/Library/LaunchDaemons/org.mozilla.macos.FirefoxVPN.daemon.plist
/Applications/Mozilla VPN.app/Contents/MacOS/Mozilla VPN
Executable not found
/Library/LaunchDaemons/com.apple.xcscouch.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/xcscouch/startcouch.sh
Executable not found
/Library/LaunchDaemons/com.apple.xcsd.worker.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Node/bin/node
Executable not found
/Library/LaunchDaemons/com.sophos.common.servicemanager.plist
/Library/Sophos Anti-Virus/SophosServiceManager.app/Contents/MacOS/SophosServiceManager
Executable not found
/Library/LaunchDaemons/com.apple.xcsnginx.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Nginx/sbin/nginx
Executable not found
/Library/LaunchDaemons/com.philandro.anydesk.service.plist
/Applications/AnyDesk.app/Contents/MacOS/AnyDesk
Executable not found
/Library/LaunchDaemons/com.paloaltonetworks.gp.pangpsd.plist
/Applications/GlobalProtect.app/Contents/Resources/PanGPS
Executable not found
/Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
/Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect
Executable not found
/Library/LaunchDaemons/com.apple.xcsd.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/share/xcs/Node/bin/node
Executable not found
/Library/LaunchAgents/com.paloaltonetworks.gp.pangps.plist
/Applications/GlobalProtect.app/Contents/Resources/PanGPS
Executable not found
/Library/LaunchDaemons/com.apple.xcscontrol.plist
/Library/Developer/XcodeServer/CurrentXcodeSymlink/Contents/Developer/usr/bin/xcscontrol
Executable not found
/Library/LaunchAgents/com.sophos.home.ui.plist
/Applications/Sophos/Sophos Home.app/Contents/MacOS/Sophos Home
Executable not found
/Library/LaunchAgents/com.sophos.agent.plist
/Library/Sophos Anti-Virus/SophosAgent.app/Contents/MacOS/SophosAgent
Executable not found
/Library/LaunchAgents/com.philandro.anydesk.Frontend.plist
/Applications/AnyDesk.app/Contents/MacOS/AnyDesk
Executable not found
Diagnostics Information (past 60 days):
2025-02-28 20:29:35 VirtualBox.app - Hang
Executable: /Applications/VirtualBox.app
2025-02-28 18:57:45 triald - High CPU Use
Executable: /usr/libexec/triald
End of report (My internal Fan is now working fast)
