Unable to use Face ID on my iPhone 11
My phone fell down very gently. Didn’t had any physical damage. Now, it’s showing “There’s an issue with your iPhone’s ability to use Face ID. Any solutions?
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iPhone 11, iOS 18
You may not see damage on the outside however there is clearly damage to the TrueDepth camera.
Make an appointment at the Genius Bar to have it repaired -
Genius Bar Reservation and Apple Support Options - Apple