A few months ago I traded in a few Mac items for $235. Apple shows this has been redeemed, but it never showed up as a credit on my ApplePay. I thought it was still available to be used with my next Apple product purchase. Is it?
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Did Apple deposit it into your Apple Account (formerly known as Apple ID or iCloud account)? If so, you may have been using it for any monthly subscriptions, games, in app purchases etc. Funds in Apple Account and/or Apple Gift cards are always drawn from first, then credit cards etc.
How apps, content, and subscriptions from Apple are billed - Apple Support
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Please follow the steps in this Apple Support article.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.
No, it's not showing up in the iCloud statement for that month (August 2024). I also have an Apple credit card, but it's not showing up there either.
Why is my Apple Gift Card showing as redeemed?
