The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The adapter I bought to enable plugging in my headphones stopped working so ordered a new one from Apple. However, it doesn’t fit my iPhone 11. Have Apple stopped supplying them?
[Re-Titled by Moderator]
iPhone 11, iOS 18
Is this the Apple Audio Adapter that you purchased?
If so, what you needed was one that had a Lightning, not USB-C connector. AFAIK, Apple no longer sells them at their online store. However, they still should be available from other sources, like Amazon. Regardless, of who you get it from, be sure that it is Mfi-certified to be compatible with your phone.
Ref:
Is this the Apple Audio Adapter that you purchased?
If so, what you needed was one that had a Lightning, not USB-C connector. AFAIK, Apple no longer sells them at their online store. However, they still should be available from other sources, like Amazon. Regardless, of who you get it from, be sure that it is Mfi-certified to be compatible with your phone.
Ref:
You're very welcome!
Oh, and you have 14 days, from the purchase date, to return the adapter to Apple for a full refund.
Thank you so much that’s really helpful 😊
Ahh thank you! You’re very kind!
Why doesn't my new Apple adapter fit my iPhone 11?
