Hello, yesterday I bought an adapter for my iPhone in Technodom Shymkent/Kazakhstan, but it turned out that it was a defect and did not work at all, I want to return the money but they refused the return, what should I do? I have no money or charger, **** it
[Re-Titled by Moderator]
iPhone 13, iOS 18
It appears that Technodom is an official Apple Reseller, but I couldn't verify the one in Shymkent is.
Regardless, in most countries, Apple provides a 14-day return policy for either a full refund or a replacement. As such, you will need to discuss this with this store's management on why they are not providing you a refund.
We are not Apple employees here. As such, there is nothing we can do to assist you with this refund.
if it was an apple product then you can try to reach out to them
read
Legal - Hardware Warranties - Apple
and
Returns & Refunds - Shopping Help - Apple
or reach out to their official support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
if its some third party product then your options would maybe be limited
to consumer group protections and or law enforcements in your country
How to get a refund for a defective iPhone adapter?
