How can I deactivate the security block on my Apple Watch?

I can’t get in to my watch to reactivate it and pair it to my new phone


[Re-Titled by Moderator]

Apple Watch Series 6, watchOS 10

Posted on Mar 7, 2025 4:28 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2025 12:11 AM

Request additional support for unlocking your device -

https://al-support.apple.com/#/additional-support


If you can't gain access to the Apple Account that paired the watch to the phone, take the watch and your original receipt showing the watch’s serial number, plus your photo ID to an Apple Store and request that they remove the Activation Lock for you.


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

4 replies
Question marked as Top-ranking reply

Mar 8, 2025 12:11 AM in response to glamourkat1

Request additional support for unlocking your device -

https://al-support.apple.com/#/additional-support


If you can't gain access to the Apple Account that paired the watch to the phone, take the watch and your original receipt showing the watch’s serial number, plus your photo ID to an Apple Store and request that they remove the Activation Lock for you.


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I deactivate the security block on my Apple Watch?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.