push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

Hello,


Since the update to 18.3.2, the push function in Apple Mail no longer works. Neither on the iPhone nor on the iPad.

Push mail still works on devices with iOS 18.3.1. It's not optimal, but at least 90% of emails arrive via push.


With 18.3.2, maybe 10% of emails arrive via push. But it's totally unreliable.


I use Apple Mail and Fastmail.


I use Apple Mail and Fastmail. Both exhibit the same behavior.

iPhone 15 Pro Max, iOS 18

Posted on Mar 13, 2025 3:22 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2025 4:30 AM

Apple Support blatantly denied this issue existed on Friday (14th), and advised me to use another email client like Outlook if I weren't satisfied with the “rate of push” – and that “it takes as long as it takes for emails to arrive” – even though I said it is likely a iOS18.3.2 issue. Rolling back to iOS18.3.1 resolved the issue completely.



[Edited by Moderator]

36 replies

Mar 26, 2025 8:10 AM in response to TheJYQ

Same problem here too, and I have my mail set to manual and still not syncing. I also lost all of my sent mail on my icloud email, this is BS! It has also created new folders on my mail app on my phone, Deleted Messages, Drafts, and Sent Messages, which my emails did not go in there. Those folders do not show up when I log into my account on a PC! Also I cannot view files in my icloud folder on my Iphone (14 Pro), what gives APPLE! you first give us the categories with the silly icons for our mail and now this??? totally unacceptable!

Mar 29, 2025 10:39 AM in response to ChrisSOracle

ChrisSOracle: "Does that put me in 'the minority'?"


Yes, I believe it does. But consider that a small minority of iPhone users still number in the thousands. By now there would have been a major hue and cry if this bug affected all users. We'll likely never know what they broke or why the effects were limited. They're pretty tight-lipped and many fixes are incorporated into releases without notice. My switch to Fetch at 15-minute intervals is still working. I'm sorry it's not working for others that are affected by this bug.

Mar 31, 2025 6:59 PM in response to TheJYQ

My iPhone 14 pro had the same issue and I tried some ways which had been discussed online, then luckily succeeded to get notifications for these several days.

But, today I upgraded to iOS 18.4, it back to not pushing notifications for the iCloud email.

It seems iOS 18.4 does not resolve this issue yet, we may have to wait next minor upgrade.

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push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

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