push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

Hello,


Since the update to 18.3.2, the push function in Apple Mail no longer works. Neither on the iPhone nor on the iPad.

Push mail still works on devices with iOS 18.3.1. It's not optimal, but at least 90% of emails arrive via push.


With 18.3.2, maybe 10% of emails arrive via push. But it's totally unreliable.


I use Apple Mail and Fastmail.


I use Apple Mail and Fastmail. Both exhibit the same behavior.

iPhone 15 Pro Max, iOS 18

Posted on Mar 13, 2025 3:22 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2025 4:30 AM

Apple Support blatantly denied this issue existed on Friday (14th), and advised me to use another email client like Outlook if I weren't satisfied with the “rate of push” – and that “it takes as long as it takes for emails to arrive” – even though I said it is likely a iOS18.3.2 issue. Rolling back to iOS18.3.1 resolved the issue completely.



[Edited by Moderator]

36 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.