Lost login for MacBook. Fingerprint isn't working, either.

At the time I changed from a password login to a fingerprint with my new MacBook Air, I also changed the password. And cannot find my note of it. The fingerprint will not work. I have exhausted my list of potential passwords. The first one I was using does not work now. Every attempt kicks back a longer waiting period before I can try another password.


I have a developer account with Apple and correspondence about that account that I set up with the MacBook. I can access the correspondence in my gmail on my iPhone, on this (Microsoft) computer, and on my Android phone.


How can I get my MacBook to open for me again? I have an app waiting to be published through Apple.

Thanks for the help!

MacBook Air 13″, macOS 15.3

Posted on Mar 13, 2025 8:14 PM

Reply
1 reply

Mar 13, 2025 8:23 PM in response to laurna112

Lost login for MacBook. Fingerprint isn't working, either.: At the time I changed from a password login to a fingerprint with my new MacBook Air, I also changed the password. And cannot find my note of it. The fingerprint will not work. I have exhausted my list of potential passwords. The first one I was using does not work now. Every attempt kicks back a longer waiting period before I can try another password.[…]

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Hold it right there!

Try this too many times, and you may be locked out for good. So, just await the time allotted, and review the following, in the meantime…


Reset the Forgotten Mac Password:

A. Where to Reset it:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.


B. Troubleshooting the Reset:

Go here, if having issues: If you can't Reset your Mac Login Password - Apple Support


C. Learn from This:

Important: Keep a handwritten, hardcopy list of your passwords. Store it in a secret location that only you are knowledgeable of, and only you have access to. And, on top of that, don't share you passwords with anyone whomsoever.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost login for MacBook. Fingerprint isn't working, either.

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