Why is my AirTag not working with my iPhone?

I have two air tags that worked before and now my iPhone can't find them even if I hold one of them near by. I changed their batteries as per instructions and when I press it there is no sound. What seems to be the problem and how to fix it? What should I do next?




[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Mar 14, 2025 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2025 10:19 AM

Check if the batteries have got the bitrex coating to stop kids eating them. If you've chucked the packed just lick one, you'll know. If they have then you have to clean off the bitrex because the Airtag battery connection is where the bitrex is. IPA or just the rough side of scrunge works. Google for more info.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my AirTag not working with my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.