Add button not responding when changing wallpaper

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Level 1

4 points

Add button not responding when changing wallpaper

I’ve had this wallpaper for a while and decided to change it BUT NO! I make all the edits I wanted to do to personalize it but when I go to press the “add” button, it freezes. I’ve updated the latest software update, I’ve restarted the phone so many times, and I’ve deleted old wallpapers. So I go to support and it seems like y’all don’t have an explanation for this but I WANT MY EXPLANATION. There’s physically NO way for me to enter this new wallpaper . This has been doing on for days.

Get back to me - Jaidyn A*****

[Edited by Moderator]

iPhone 11

Posted on Mar 14, 2025 9:35 PM

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Answer 1

TheLittles

Level 10

206,843 points

Mar 14, 2025 10:05 PM in response to jaidyn198

"Add button not responding when changing wallpaper: I’ve had this wallpaper for a while and decided to change it BUT NO! I make all the edits I wanted to do to personalize it but when I go to press the “add” button, it freezes.[...]"

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Troubleshooting Changing the Wallpaper:

A. Learn About Changing the Wallpaper: Change your iPhone wallpaper - Apple Support

B. Reset the Home Screen Layout:

If the Home Screen is not working as it should, then you may need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support. You'd have to add back all the widgets that you can recall being back on there. So, take a screenshot of each Home Screen prior to the reset.
Scroll to: Reset the Home Screen and Apps to their Original Layout

Go to: Settings
Tap: General
Tap: Reset
Tap: Reset Home Screen Layout
Then... Add the apps back

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Add button not responding when changing wallpaper

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