AirPod Max won’t turn on unless unplugged and replugged in

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Level 1

4 points

AirPod Max won’t turn on unless unplugged and replugged in

Question for all AirPods Max owners.

. Whenever I'm not using my AirPods Max headphones, I keep them in their smart case connected to the charging cable they came with.

Whenever I unplug the charging cable, take them out of the case, and put them on to use them -- it never turns on and responds to any user inputs on the button and digital crown. LED light doesn't display anything, it's completely non-responsive.

The only way I can get them to work whenever I take them off their charge cable every day is to unplug the charging cable, plug it back in, see the green light turn on, then unplug it again. Then when I put them on it responds with its connection sound and all inputs (button and digital crown) work. It's like I have to plug the cable back in again after unplugging it to trick it into waking up. Possibly a power/sleep mode issue.

Model: A2096

Fireware: 6F25

AirPods Max

Posted on Mar 14, 2025 9:37 PM

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Answer 1

TheLittles

Level 10

204,777 points

Mar 14, 2025 9:58 PM in response to Roku87

"AirPod Max won’t turn on unless unplugged and replugged in: [...]It's like I have to plug the cable back in again after unplugging it to trick it into waking up. Possibly a power/sleep mode issue."

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Troubleshooting AirPods Power:

A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support

B. A Few Links to Visit:

Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

If your AirPods Con’t Charge - Apple Support

How to Clean your AirPods and EarPods - Apple Support

C. Try the Following Tasks:

Hold Down the Button on the case for about 15 seconds.

Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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AirPod Max won’t turn on unless unplugged and replugged in

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