Fraudulent purchase on my account.

So 2 days ago someone (not known to us,) made a fraudulent purchase using my wife’s bank card on Apple. Even though Apple could see who made the purchase they refused to tell us who it was.

Just leaving this message here to warn others.

[Edited by Moderator]

Posted on Mar 22, 2025 8:55 AM

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How do I dispute a fraudulent charge on my Apple Account? fraud charge on a apple account that came out of my bank account [Re-Titled by Moderator] Original Title: Fraud
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2 replies

Mar 22, 2025 9:15 AM in response to jagredark33

Due to privacy laws, there is no merchant that can provide that information to you. Your bank approved those charges, so that is where they would need to be disputed.

MrHoffman

Level 10

161,779 points

Mar 22, 2025 9:34 AM in response to jagredark33

Here are the four reasons for billing, and what to do about each: Billed, but you didn’t buy? - Apple Community

This is likely case 3️⃣, so your fraud report here will be to your credit or debit card provider. Not to the merchant. The payment card provider will then take the necessary steps with the merchant. It is not your role to contact the merchant.

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Fraudulent purchase on my account.