Why is my iPhone 13 screen dead after an update?

Why i phone 13 sreen dead after the update



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iPhone 13

Posted on Mar 25, 2025 10:32 AM

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Mar 25, 2025 6:57 PM in response to abhijith133

It is highly unlikely that an important update to system files would cause a hardware malfunction to your iPhone.


I recommend service.


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?



Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

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Mar 25, 2025 11:11 AM in response to abhijith133

Unlikely that the update caused your screen to fail and is probably rather just a pure coincidence. First try a Forced Restart as this will delete any corrupt software files and re-index the file system.


  • Press and quickly release the Volume Up button.
  • Press and quickly release the Volume Down button.
  • Press and hold the side button until you see the Apple Logo. 


If that doesn't help, there may be an issue with your screen digitizer in which you should make a reservation at your nearest Apple Store's Genius Bar or an Apple Authorized Service Provider. They will run diagnostics on your iPhone and determine what the issue is, then present you with your service options.


Genius Bar Reservation and Apple Support Options - Apple

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Why is my iPhone 13 screen dead after an update?

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