I have the brand new iPad air m3. I am trying to download some blueprints as a pdf from my email. I click save to files, but when it saves. It removes important information on the blueprints. I tried clicking print, then saving from there. It does save the original blueprints, but it cuts off half of the blueprints. So i cant use them. What's going on??? I just want to download the exact blueprints i am looking at on my email.
iPad Air (M2, 2024)
It sounds like your iPad Air M3 is altering or cutting off parts of your PDF blueprints when downloading from your email. This could be due to how Mail, Safari, or Files app processes PDFs. Let’s go through some troubleshooting steps to help you download the exact, unaltered version of your blueprints
1. Try “Open in” Instead of “Save to Files”
Instead of saving the PDF to Files, try opening it in a dedicated PDF app:
1. Open the email with the PDF attachment.
2. Tap and hold the PDF attachment, then select “Share”.
3. Choose “Open in Acrobat” (or another PDF viewer like GoodNotes, Notability, or PDF Expert).
4. From there, try saving the file within the app instead of using “Save to Files”.
2. Try Downloading from Webmail Instead
If you’re using the Mail app, try accessing your email through a web browser:
1. Open Safari (or Chrome).
2. Go to your email provider’s website (Gmail, Outlook, Yahoo, etc.).
3. Log in and open the email.
4. Try downloading the PDF from there instead.
Sometimes, Mail app compresses or reformats PDFs, but webmail does not.
3. Try a Different PDF Viewer
If your default Apple Preview or Files app is causing issues, try opening the file in:
• Adobe Acrobat Reader (free from the App Store)
• PDF Expert (by Readdle)
• GoodReader
Sometimes, Apple’s built-in PDF viewer does not render all elements correctly, especially with complex blueprints.
4. Use “Download Linked File” (If It’s an Email Link)
If the blueprint PDF is a download link instead of an attachment, try this:
1. Tap and hold the link to the PDF in your email.
2. Select “Download Linked File” instead of opening it in Safari.
3. Open Files app and check the Downloads folder.
This method ensures the entire, unmodified PDF is downloaded.
5. Use “Markup” to Check if It’s a Display Issue
1. Open the PDF in the Files app.
2. Tap the pencil icon (Markup tool).
3. If the missing details reappear, it might be an issue with Apple’s PDF rendering.
4. If so, try exporting the file using Markup → Done → Save to Files, then reopen it.
6. Try a Different Device (to Rule Out an iPadOS Issue)
• If you have a Mac or another device, try downloading the same file there.
• If it works fine on another device, your iPad might be compressing the file or displaying it incorrectly.
ipad not downloading PDFs correctly.
