Iphone not allowing me to use face id to exit lost mode

I had lost my phone so I put it in lost mode but when I had found it I turned it off but after doing so I couldn't unlock my phone after putting in my password instead a message popped up on the screen stating face id is required to confirm your identity and exit lost mode but my face id wont recognize me and I don't know what to do.

by the way it's an Iphone 13

iPhone 13, iOS 18

Posted on Mar 27, 2025 1:50 PM

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1 reply

Mar 27, 2025 9:11 PM in response to bashpotatoes

"Iphone not allowing me to use face id to exit lost mode: I had lost my phone so I put it in lost mode but when I had found it I turned it off but after doing so I couldn't unlock my phone after putting in my password instead a message popped up on the screen stating face id is required to confirm your identity and exit lost mode but my face id wont recognize me and I don't know what to do.by the way it's an Iphone 13"

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Troubleshoot Face ID:

There are know stand alone updates for Face ID that I am aware of.

Overview these two links:



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Iphone not allowing me to use face id to exit lost mode

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