What is the trade in address for Apple UK?

I received what I think is a trade in package for an iPad and it has a shipping label, but there's no instructions or indication that it is in fact for Apple trade in. So am wary of sending an iPad to some random address (yes who else would send an empty box, but still)


So can anyone confirm what the return address should be, even just town or region then I can at least be confident it is in fact the iPad return box.

iPad Pro (1st generation)

Posted on Mar 29, 2025 5:01 AM

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Posted on Mar 29, 2025 5:15 AM

The return address will vary according to the device type and your location. The address will be for one of Apple's Agents that handles returns for Apple.


For security reasons, the return address will not even hint at the actual contents of the package.


Be assured that the supplied return label is correct. The reference tracking number on the label is unique to your return. You have no cause for concern.


The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the address label used to send the shipping container to you.

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Question marked as Top-ranking reply

Mar 29, 2025 5:15 AM in response to The real planty

The return address will vary according to the device type and your location. The address will be for one of Apple's Agents that handles returns for Apple.


For security reasons, the return address will not even hint at the actual contents of the package.


Be assured that the supplied return label is correct. The reference tracking number on the label is unique to your return. You have no cause for concern.


The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the address label used to send the shipping container to you.

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What is the trade in address for Apple UK?

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