Whenever I try to unlock an app using Face ID, the Face ID isn't working. Sometimes Face ID starts on its own, sometimes it stops on its own, but this time Face ID has completely stopped working and on restarting the phone, a notification is coming up saying FACE ID ISSUE DETECTED. I am troubled by this for a long time. I hope that being your user, you will help me as soon as possible.
iPhone 13, iOS 18
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Repair Request.
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Hi, sometimes a simple restart of your handest solves most problems. Good luck!
Face ID issue detected
