Hello
my apple iPhone Face ID suddenly stopped working today morning. It worked well till last night, I can’t unlock from
Face ID or sign in any app. I tried to restart phone multiple times, reset Face ID but I’m still not able setup Face ID.
when I try to reset Face ID first scan works but for second scan it prompts that face does not match.
FYI I updated iOS 17 last week on Friday but it worked for 4 days after that.
please advise
thanks
Yogesh Ajmire
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Face ID stopped working suddenly.
