Should I have to wait for Trade in kit?

Should I have to wait for Trade in kit? I have asked Apple store in Glasgow and specialist told me I can trade in at apple store

iPhone 12 mini

Posted on Apr 2, 2025 10:07 AM

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Posted on Apr 2, 2025 11:05 AM

库子 wrote:

I bought a new iPhone online and pick it up at Apple store. The specialist told me I can trade in at this apple store. I wonder should I wait for the trade in kit deliver to my home or I can bring my old iPhone to store and trade in directly.

You can take the phone to your Apple Store and complete the trade there. You do not have to wait for the trade in kit. You'll get your trade on the spot. You will still receive the trade in kit and after two weeks you will receive an email telling you they didn't receive your trade. Just ignore it because you'll already have traded and gotten the trade value in store. I do this EVERY year when I get a new iPhone.

5 replies
Question marked as Top-ranking reply

Apr 2, 2025 11:05 AM in response to 库子

库子 wrote:

I bought a new iPhone online and pick it up at Apple store. The specialist told me I can trade in at this apple store. I wonder should I wait for the trade in kit deliver to my home or I can bring my old iPhone to store and trade in directly.

You can take the phone to your Apple Store and complete the trade there. You do not have to wait for the trade in kit. You'll get your trade on the spot. You will still receive the trade in kit and after two weeks you will receive an email telling you they didn't receive your trade. Just ignore it because you'll already have traded and gotten the trade value in store. I do this EVERY year when I get a new iPhone.

Apr 2, 2025 10:09 AM in response to 库子

You can verify eligibility for trade-in and obtain an estimate of the potential trade-in value here:

Apple Trade In - Apple


Should you choose to do so, you can complete the trade-in at a physical Apple Store - many choosing this option by preference as the device can be checked, the trade-in value finalised and the process completed while in-store - removing any uncertainty as to the final assessed value. Be aware that Apple’s in-store trade-in values may differ from the on-line estimate.


Before parting with your iPad, whether trading-in or selling privately, ensure that the device is properly prepared:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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Should I have to wait for Trade in kit?

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