iPhone update bricked it. Second time this happened.

Update via mac. Downloaded, started updating. Bam - unsuable. Restore? Not working. Update again? Here you go, download the update again, which is 9gb and takes an hour, then fail again. Want another try? Here, download it again, wait an hour before it fails again.


What do I do? Do you do this on purpose? Are you telling me that you, Apple, don't have enough resources to make iPhone update good? What is the point of an update if it bricks my phone? What an update this is! wow


Do you know how important a phone is for some people? It doesn't work now. And I have to spend at least a day to fix it. If I even can fix it!


Tell me Apple, what should I do? Your guides don't work. Oh, this is a community support. So we, the consumers have to help one another. For free. Because you don't have the resources to do anything well, right?


It's a 14 Pro. I paid a lot of money for it. Why does it not work? It's only two and a half years old.


And I typed this on a 3k EUR Macbook Pro that is flashing like crazy its Touchbar to my face day and night for some unknown reason that nobody is able to fix.


Thanks Apple.

iPhone 14 Pro

Posted on Apr 3, 2025 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2025 8:23 AM

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages

Similar questions

2 replies
Question marked as Top-ranking reply

Apr 3, 2025 8:23 AM in response to Amen_svk

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone update bricked it. Second time this happened.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.