How do I repair an iPhone 13 with a dark screen, hot charging point, and unresponsive state?

my iphone 13 screen went dark then green. the charging point area went hot and screen bright light only around that area. my phone then completely shut down and wont turn back on. can it be repaired?



[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Apr 10, 2025 5:00 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2025 5:02 AM

We can't answer that question. We're ALL users here on this user to user only forum, not Apple Support. Schedule an appointment at your Apple Store Genius Bar and Apple will let you know if the phone can be fixed or if it will need to be replaced.


Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Apr 10, 2025 5:02 AM in response to Chloe1283

We can't answer that question. We're ALL users here on this user to user only forum, not Apple Support. Schedule an appointment at your Apple Store Genius Bar and Apple will let you know if the phone can be fixed or if it will need to be replaced.


Genius Bar Reservation and Apple Support Options - Apple


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How do I repair an iPhone 13 with a dark screen, hot charging point, and unresponsive state?

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