The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 15.3
KatyMickie wrote:
Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.
[Re-Titled by Moderator]
On an Intel Mac you can try both
Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
for hardware issue—
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
KatyMickie wrote:
Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.
[Re-Titled by Moderator]
On an Intel Mac you can try both
Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
for hardware issue—
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
MacBook Pro 2019 Sequoia 15.3.2 touch bar white and unresponsive
