MacBook Pro 2019 Sequoia 15.3.2 touch bar white and unresponsive

Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 15.3

Posted on Apr 10, 2025 11:55 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2025 4:05 PM

KatyMickie wrote:

Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.

[Re-Titled by Moderator]


On an Intel Mac you can try both


Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



for hardware issue—

Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support




1 reply
Question marked as Top-ranking reply

Apr 10, 2025 4:05 PM in response to KatyMickie

KatyMickie wrote:

Mac book pro 2019 sequoia 15.3.2 touch bar white and unresponsive what should I trouble shoot with?Sometime the white disappears but is unresponsive.

[Re-Titled by Moderator]


On an Intel Mac you can try both


Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



for hardware issue—

Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support




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MacBook Pro 2019 Sequoia 15.3.2 touch bar white and unresponsive

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