The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
hello got this iphone 15 from karachi pakistan and when i unboxed and activated phone then j found already activated US esim no in phone and that no in working condition with incoming and outgoing calls my no not activating. so any solution?
[Re-Titled by Moderator]
iPhone 15, iOS 18
It appears you purchased a phone which is carrier locked. Only the carrier the phone is locked to can unlock it. We can't help with this. Apple can't help you with this. You should return the phone for refund.
Read this as well --> The All Too Common SAD Reality of Buying … - Apple Community
It appears you purchased a phone which is carrier locked. Only the carrier the phone is locked to can unlock it. We can't help with this. Apple can't help you with this. You should return the phone for refund.
Read this as well --> The All Too Common SAD Reality of Buying … - Apple Community
Hello~ Yes, send it back to whom ever you purchased it from and get your money back.
~Katana-San~
Bummer. You bought a used phone from an unauthorized seller.
Return it and get your money back.
If you can't do that, recycle it and buy a phone you can use from an authorized retailer instead.
mehmood262 wrote:
hello got this iphone 15 from karachi pakistan and when i unboxed and activated phone then j found already activated US esim no in phone and that no in working condition with incoming and outgoing calls my no not activating. so any solution?
[Re-Titled by Moderator]
Return the device and get your money back
When I unboxed this iPhone 15, it is not in working condition
