How to diagnose new iPhone 13 Pro battery issues?
I recently bought an iPhone 13 Pro, and when I first checked the battery health a week ago, it showed 100%. Just out of curiosity, I connected it to two well-known diagnostic tools to check if everything was genuine. Surprisingly, the battery health dropped to 91% with 1190 charge cycles. However, the tools didn’t show that any parts had been replaced.
I tested the same tools with another phone, where I had previously changed the battery, and they correctly identified that it had been replaced—so the tools seem reliable.
My question is: is it possible for a local retail shop (not an official Apple reseller like iStorm) to somehow manipulate the phone so that it hides information about replaced parts or resets battery data? I’m wondering if something like that could have been done before I bought the device.
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 18