не могу разблокировать экран на iphone 16 pro max

Приобрела новый iphone 16 pro max , зашла под своим apple id. Теперь просит ввести код пароль, ввожу, пишет неверный. Хотя ставила один код как на старом. Какой код еще может просить при разблокировке экрана?

iPhone 16 Pro Max, iOS 18

Posted on Apr 26, 2025 10:22 PM

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4 replies

Apr 27, 2025 8:34 AM in response to Almaty_bk

Could you please clarify which passcode the device might be requesting in this situation, and how I can proceed to unlock my iPhone?

Which Passcode to Use:

Either it is requesting the passcode you created when setting up the device, or one that has been sent to a trusted device to use to unlock it.


Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!

Wait it Out:

Wait out the time allotted, before you proceed with unlocking this. The more you incorrectly enter it, the more time you’ll have wait, perhaps leading to 30 days. So, refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

Apr 26, 2025 10:55 PM in response to Almaty_bk

I recently purchased a new iPhone 16 Pro Max and signed in using my Apple ID. However, when I try to unlock the screen, the device prompts me to enter a passcode. I am entering the same passcode I previously used on my old iPhone, but the system keeps saying it is incorrect.

Could you please clarify which passcode the device might be requesting in this situation, and how I can proceed to unlock my iPhone?

Apr 26, 2025 10:57 PM in response to TheLittles

I recently purchased a new iPhone 16 Pro Max and signed in using my Apple ID. However, when I try to unlock the screen, the device prompts me to enter a passcode. I am entering the same passcode I previously used on my old iPhone, but the system keeps saying it is incorrect.

Could you please clarify which passcode the device might be requesting in this situation, and how I can proceed to unlock my iPhone?

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не могу разблокировать экран на iphone 16 pro max

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