Symantec Endpoint Protection Uninstall

I continue to get this annoying pop-up on my computer, but Symantec is no longer in my applications. I tend to be suspicious of things and don't click, but finally gave in once and clicked Uninstall. It came back moments later, but online every version of this pop-up has symantecs logo on it, and it won't let me close it. I still have the symantec logo in the corner but nothing happens when I click open Symantec. Does anyone have experience with this?


MacBook Pro 14″, macOS 15.3

Posted on Apr 29, 2025 8:03 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2025 8:47 PM

The best way to remove Symantec is with the uninstaller included in the app. If you just drag the app to the trash, all the files will not be removed and the uninstaller will no longer be available. If possible you can install the app again, then use the uninstaller in the app.


You can verify if you have any Symantec files on your Mac and also check that they have been removed by using the free version of EtreCheck to display the files in your launch folders. If you need help reading it you can post the report here using the Additional Text option when posting. The report contains no personal information. The instructions for downloading and posting the report are available here.

How to use the Add Text Feature When Post… - Apple Community

Instructions for EtreCheck are available here:

Using EtreCheck - Apple Community



2 replies
Question marked as Top-ranking reply

Apr 29, 2025 8:47 PM in response to davi_marc

The best way to remove Symantec is with the uninstaller included in the app. If you just drag the app to the trash, all the files will not be removed and the uninstaller will no longer be available. If possible you can install the app again, then use the uninstaller in the app.


You can verify if you have any Symantec files on your Mac and also check that they have been removed by using the free version of EtreCheck to display the files in your launch folders. If you need help reading it you can post the report here using the Additional Text option when posting. The report contains no personal information. The instructions for downloading and posting the report are available here.

How to use the Add Text Feature When Post… - Apple Community

Instructions for EtreCheck are available here:

Using EtreCheck - Apple Community



Apr 29, 2025 8:42 PM in response to davi_marc

"Symantec Endpoint Protection Uninstall: I continue to get this annoying pop-up on my computer, but Symantec is no longer in my applications. I tend to be suspicious of things and don't click, but finally gave in once and clicked Uninstall. It came back moments later, but online every version of this pop-up has symantecs logo on it, and it won't let me close it. I still have the symantec logo in the corner but nothing happens when I click open Symantec. Does anyone have experience with this? "

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Uninstalling Symantec Software from a Mac:


A. Restart your Mac:

Having just attempted this, restart your Mac.


No success?...

B. Contact Norton About Properly Uninstalling this:

Seems you are running Symantec Antivirus. If such is the case, then contact Norton, and ask them which uninstaller to use. Just dragging and dropping something to the Trash will leave files laying about, thereby resulting in a corrupt Mac. So, ask Symantec with is the correct Uninstaller to use.  Use this Link: Contact Norton Support - Norton

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Symantec Endpoint Protection Uninstall

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