Is 'Total Drive' a legitimate service to add more iCloud storage?

Does it add more storage to iCloud?

No, not in any way. It is a completely different service that does not work with iCloud.

Is it legitimate?

That is a vague question, although the ratings are good with some mixed reviews in the App Store. The main factor would be if it makes more sense for you to pay for that service as opposed to iCloud with the built in integration. In my opinion it would not make sense to pay for 2 services and some apps are specifically designed to store content in iCloud.

Yes, I got caught with the £1.99 offer! It was a few months before I realised they were taking £9.99. I immediately suspended payments and got the last payment refunded. I then tried to get my bank, NatWest involved, but after two months the bank declined to refund any monies for Total Drive’s questionable marketing policy by stating it was my fault and I should contact Total Drive. But I then gave up trying to find an email address, presumably in the States. So Caveat Emptor!

I have them continuously trying to take money I even replaced my bank card because I didn’t know what it was and my bank alerted me and turned the payment down I’m going to a attorney I never gave them permission to take my money!

My father, was also fooled into signing up for a subscription. He was also lead to believe that it would increase his Icloud storage. The company cannot be trusted for using this marketing technique. I would never trust them with my data.

Pleasee do not pay them your money,total drive is a scam and they want your money

Overagedusers wrote:

I don’t want total drive.please cancel it. Joanne Kurina

Total Drive is not an Apple product, so cancelling depends on how the subscription was started. I you signed up on their website, you can cancel by following the instructions they provide here after choosing the "Card" option.

https://help.totaldrive.com/en/billing/-/how-do-i-cancel-my-subscription

It you downloaded the app first and made an in-app purchase that is managed by Apple, you cancel those the same way you would with any other in-app purchase.

View or cancel app subscriptions on iPhone - Apple Support

I found a charge in my PayPal Account for $9.99 from some company called TotalDrive or Total Drive or whoever and while looking through my charges, found one earlier for $1.99 that I didn’t catch. I had never heard of these people! I disputed it through PayPal and my bank and both institutions said I had initiated the membership. I deleted my PayPal app but nothing I can do about the bank so I just got totally taken by these people I’ve never heard of. I remember it was about this time I was getting notified by Apple that I needed more room on my phone for backups. Now, I’m 72 and don’t really understand about these things so I really feel like I was taken advantage of. I got an email from these people saying my “membership” was closed and they were very sorry to see me go. See me go?? When did I see them coming? NEVER!!

I was told $1.99 payment to get more storage space in the cloud.

Afterwards, it did not sound right to me. So I called the company & told them to cancel this policy & refund my money. The person said “Sure no problem. Ok it's canceled .

I went to my account the next day - sure enough they charged me $1.99 PLUS $3.99!!!!!

Screw this!! THIS IS A SCAM!!!!!!!

I called my bank & put in a claim.

I told my bank this was a SCAM. I TOLD THEM TO REFUND MY MONEY &

BAN THIS COMPANY FROM EVER BILLING ME AGAIN. SO THIS COMPANY IS ON MY BANNED LIST- IT WONT GET MY MONEY.

IF THIS HAPPENED TO YOU- CALL YOUR BANK & HAVE THIS COMPANY BANNED FROM YOUR ACCOUNT.

Rclark1507 wrote:

Is total drive actually part of the Apple family?

Nope!

No

It is not legitimate. Bandits will steal your money then spend it to find your children to make them slaves. They might be good at what they do which is deceiving and fraud but I’m here to tell you that it’s apart of a group that does bad things to good people. Steer clear.

I was charged $9.99 for Total Drive. My CC is with Truist Bank. I called and spoke with someone at Truist Security to cancelled the card and is issuing another to me.

No I do not believe it is legitimate and I wouldn’t have used it without knowing much more about it. It collects personal information and has no idea it was charged to my CC until today

I felt mislead into believing that totaldrive .com is part of or affiliated with Apple.

after I clicked the offer, I got a feeling that it may not be legit. So, I made attempts to find out how to click cancel on the same day but not able to find a way to do so.

then I kept trying to send an email to cancel it but, TotalDrive.com seemed tricky and would not give me a simple way to send email to them. So, just had to cancel my credit card. And informed the issuing bank to issue me a new card. Totaldrive,com is only suitable for customer who may posses Einstein’s IQ to know how to contact them with an email ???

cyenthia wrote:

I have them continuously trying to take money I even replaced my bank card because I didn’t know what it was and my bank alerted me and turned the payment down I’m going to a attorney I never gave them permission to take my money!

You can certainly go to an attorney, but you can also dispute the charge with your bank where it won't cost you any attorney fees. Simply getting a new card number does not work for a subscription charge because your PNO (Mastercard, VISA, etc) uses an Automatic Billing Updater to transfer any subscriptions to a new card number. You need to officially designate those charges as being fraudulent with your bank before the PNO will remove the subscription.