Is 'Total Drive' a legitimate service to add more iCloud storage?

Yes, I got caught with the £1.99 offer! It was a few months before I realised they were taking £9.99. I immediately suspended payments and got the last payment refunded. I then tried to get my bank, NatWest involved, but after two months the bank declined to refund any monies for Total Drive’s questionable marketing policy by stating it was my fault and I should contact Total Drive. But I then gave up trying to find an email address, presumably in the States. So Caveat Emptor!

My father, was also fooled into signing up for a subscription. He was also lead to believe that it would increase his Icloud storage. The company cannot be trusted for using this marketing technique. I would never trust them with my data.

Pleasee do not pay them your money,total drive is a scam and they want your money

Rclark1507 wrote:

Is total drive actually part of the Apple family?

Nope!

Overagedusers wrote:

I don’t want total drive.please cancel it. Joanne Kurina

Total Drive is not an Apple product, so cancelling depends on how the subscription was started. I you signed up on their website, you can cancel by following the instructions they provide here after choosing the "Card" option.

https://help.totaldrive.com/en/billing/-/how-do-i-cancel-my-subscription

It you downloaded the app first and made an in-app purchase that is managed by Apple, you cancel those the same way you would with any other in-app purchase.

View or cancel app subscriptions on iPhone - Apple Support

I was told $1.99 payment to get more storage space in the cloud.

Afterwards, it did not sound right to me. So I called the company & told them to cancel this policy & refund my money. The person said “Sure no problem. Ok it's canceled .

I went to my account the next day - sure enough they charged me $1.99 PLUS $3.99!!!!!

Screw this!! THIS IS A SCAM!!!!!!!

I called my bank & put in a claim.

I told my bank this was a SCAM. I TOLD THEM TO REFUND MY MONEY &

BAN THIS COMPANY FROM EVER BILLING ME AGAIN. SO THIS COMPANY IS ON MY BANNED LIST- IT WONT GET MY MONEY.

IF THIS HAPPENED TO YOU- CALL YOUR BANK & HAVE THIS COMPANY BANNED FROM YOUR ACCOUNT.

No

It is not legitimate. Bandits will steal your money then spend it to find your children to make them slaves. They might be good at what they do which is deceiving and fraud but I’m here to tell you that it’s apart of a group that does bad things to good people. Steer clear.

cyenthia wrote:

I have them continuously trying to take money I even replaced my bank card because I didn’t know what it was and my bank alerted me and turned the payment down I’m going to a attorney I never gave them permission to take my money!

You can certainly go to an attorney, but you can also dispute the charge with your bank where it won't cost you any attorney fees. Simply getting a new card number does not work for a subscription charge because your PNO (Mastercard, VISA, etc) uses an Automatic Billing Updater to transfer any subscriptions to a new card number. You need to officially designate those charges as being fraudulent with your bank before the PNO will remove the subscription.

Call your Bank They will take care of it

Probably not. Look up👀

I was getting those emails everyday too. SMH 😡😡 I am not giving any information to anyone.

joycridd wrote:

How do I withdraw from Total Drive

To cancel a subscription, it depends on where the subscription was started. If the subscription was made with them directly on their website, then choose the "Card" option on their Support Page here.

https://help.totaldrive.com/en/billing/-/how-do-i-cancel-my-subscription

Janicefrombonnybridge wrote:

I did not request a recurring transaction, and require it to be cancelled immediately

This is a user-to-user community. We fellow users cannot cancel your recurring transfers for you.

The people to whom you need to be addressing your "requirement" are the Total Drive developers, and/or your bank.

Richard.Taylor wrote:

I bought a cool looking hard drive at a flea market for $19.95, and it never worked right. Please, Apple, can you send me a refund? And please include the sales tax, as well.

The check is in the mail.