How can I get a refund for duplicate iCloud charges?

Dear Apple Support Team,

I hope this message finds you well.

I am writing to report an issue regarding duplicate charges for my iCloud subscription. I was charged twice for the same service within the month of April. The charges are as follows:

• First charge: April 9th, 2025 — EGP 500
• Second charge: April 13th, 2025 — EGP 500

Both charges were made for the same iCloud storage plan. I kindly request that you review this matter and issue a refund for the duplicate charge.

Please let me know if you need any additional information or documentation to resolve this issue.

Thank you for your assistance.

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