The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have my new mac studio and trade in box on its way to me. Instead of mailing back the trade-in, could I bring it into the apple store when I’m done transferring over my files? Would it still be eligible as a trade-in refund on my current order, or would that only yield a gift card?
iMac 27″, macOS 15.4
You have to ship it back to get the trade in credit. If you take it to your local store, you will get a gift card instead.
If you purchased it with carrier financing you MUST ship it back to your carrier, not Apple.
You have to ship it back to get the trade in credit. If you take it to your local store, you will get a gift card instead.
If you purchased it with carrier financing you MUST ship it back to your carrier, not Apple.
Yes and if you choose to purchase directly from your local Apple Retail Store, then you can trade-in after purchase.
The reason is simple:
Let me know if you have any further questions.
Good luck! 👋🏼😉
I didn't purchase from the local store, I purchased online and it's en route to me. So my question was for online orders where I initiated the trade in when placing the order.
I should have reworded my answer.
You should be good to go! 😉
No financing, but wonder why smilin-brian thinks differently...
⇡ From my own personal experience a few months ago.
Initiated a Trade In with Online Order, Can I Bring to Store Instead?
