Apple Pencil USB-C not functioning out of the box

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Level 1

4 points

Apple Pencil USB-C not functioning out of the box

I had purchase an Ipad A16 and Apple Pencil C yesterday. Ipad A16 working fine but Apple Pencil C is not working. I'm curious that, Apple Pencil C's tip is not covered under the warranty? I have just unbox it in front of the sales person and pair it up, and it is not functionable. I had been told that the Apple Pencil C's tip is not covered under warranty. The sales person switched my Pencil C's tip with their display Pencil's tip for testing purpose and it is working fine. So I'm suspecting my Pencil C's tip is not working.

[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on May 7, 2025 8:07 PM

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Answer 1

Top-ranking reply

Tesserax

Level 10

160,654 points

May 8, 2025 2:43 PM in response to Shawn_C89

If you are purchasing this Apple Pencil at either an Apple Store or an Apple Authorized Reseller, you have 14 days, from the purchase date, to return it for either a full refund or a replacement.

I'm a bit surprised that they witnessed this at the store and didn't offer you an immediate replacement before you left. It shouldn't matter, whether or not, the pencil's tip is covered by warranty.

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Answer 2

Shawn_C89 Author

Level 1

4 points

May 8, 2025 7:06 PM in response to Tesserax

Hi Tesserax, great! Thank you for your advice. I will proceed to Apple Store soon whether to get an replacement or refund.

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Apple Pencil USB-C not functioning out of the box

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