I bought my iPhone 12 Pro Max broken on Facebook and it didn’t have a top camera lens but the top camera worked but when I used it the camera started to vibrate and make a weird noise
iPhone 12 Pro Max, iOS 18
The protective cover (it’s not a lens) that is broken is/was multicoated and made of sapphire glass. The impact that broke the protective cover was hard enough to break the cover and also damage the Image Stabilization. Image Stabilization is the vibration you’re feeling. Under normal conditions, you should never hear or feel the vibration.
The camera module needs to be replaced. Contact Apple Support or an Apple Authorized Service Provider and get an estimate. I suspect you’re in the range of $200 USD for the repair.
You can confirm my suspicions by having Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
The protective cover (it’s not a lens) that is broken is/was multicoated and made of sapphire glass. The impact that broke the protective cover was hard enough to break the cover and also damage the Image Stabilization. Image Stabilization is the vibration you’re feeling. Under normal conditions, you should never hear or feel the vibration.
The camera module needs to be replaced. Contact Apple Support or an Apple Authorized Service Provider and get an estimate. I suspect you’re in the range of $200 USD for the repair.
You can confirm my suspicions by having Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
You bought a broken phone. Your options are -
1. Send it back and get a refund (I would recommend this option).
2. Take it to Apple or authorized service center and get it repaired.
Genius Bar Reservation and Apple Support Options - Apple
You probably aren't missing the lens but the protective sapphire lens protector.
No the phone shouldn't vibrate, what you are hearing is the image stabilization hardware. It probably got damaged when the screen got cracked and the protective lens cover was torn off.
It sounds like you bought a very damaged phone, who knows what other damage it sustained. I'm not sure why you would even consider keeping the phone.
Jonas011 wrote:
Just the screen is broken and it’s missing a lens
Not sure what you're expecting from other users here on this user to user only forum? You bought a broken phone. Either return it for refund or pay Apple to get it fixed. There really aren't other options.
Jonas011 wrote:
I’m just asking if the camera would still vibrate if I had a lens on it
Again, user to user only forum. We have no clue to what extent your phone is damaged. Take it to your closest Apple Store Genius Bar. They will advise how much it will cost to fix the phone. We can't help you here.
It's broken. Nothing about it is "normal".
Just the screen is broken and it’s missing a lens
What exactly do you want us to do for you? I already gave you an answer.
I’m just asking if the camera would still vibrate if I had a lens on it
I bought it to sell I got it for 1,300 Norwegian kroner which is like 100 bucks
i bought an iPhone 12 without a lens and the camera vibrates is it normal?
