apple device is on lost mode and got message that it will be removed ,owner didnt initiate removal. and because of the message details of the location cant be seen. how do I cancel removal?
[Re-Titled by Moderator]
It sounds like you fell for a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams
Change your Apple ID password IMMEDIATELY!
It sounds like you fell for a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams
Change your Apple ID password IMMEDIATELY!
When you use Find My to remove the iPhone from the list of devices using your Apple ID, this message will appear.
Either you were tricked....or someone else who knew your Apple ID and Password.....initiated the remove command. There are no other possibilities that I am aware of in 15+ years experience working with iPhones.
Try to change your Apple ID Password as Lawrence Finch advised. What happens? Does the same message appear?
The phone will not be removed....(that is part of the scam message).
You are the only person who can remove the iPhone from the list of devices using your Apple ID.....unless.....you have provided your Apple ID and Password to another person.
If you log on using Find My to try to locate your phone.......what is the message that is displayed?
"Offline"?
Something else?
Regardless, do NOT remove your iPhone from the list of devices using your Apple ID.....even if you might receive threats.
But I have access of my the Apple ID
OK
I don't have the option to remove it.
We are not suggesting that you remove your Apple ID. We are suggesting that you change the password for your Apple ID. Lawrence Finch suggested this as a precaution.....since it appears that someone else knew your password in order to enter the action to remove your phone from the list of devices using your Apple ID.
The link below provides instructions for this.
Change your Apple Account password - Apple Support
Hopefully, you did not actually remove your iPhone from the list of devices that were using your Apple ID, because this action.....which would turn over control of your phone to whoever has it......likely cannot be cancelled.
Can you clarify on that please?
I have not but I can't see location when it pings because of that message so am trying to figure out how to prevent the removal
thats what I see . so it blocks location
But I have access of my the Apple ID and I don't have the option to remove it. is apple not able to help?
yes the same message appears. should I log out all my devices when I reset the password ?
I meant I dont hv the option to remove the delete message not that I was implying removing Apple ID. and thank you so much for the guidance am learning
How do I stop my iPhone from being removed in Lost Mode?
