Unable to log in to Apple Account with "Verification Failed" error on my iPad Air 2

shravasti113 wrote:

I had a backup on three devices hence i didn't want to take another one but i appreciate your concern! i was able to resolve the issue once i restored it using my mac :)

Having multiple backups is simply good practice.

For critical data, it is generally recommended that you have at least three backups, using two different backup types - and one of the backups should be kept off-line.

I have found some success by using “3U tools” pro flashing on the Offending devices. I was then able to Find some success for login to iCloud on the devices.

I had a backup on three devices hence i didn't want to take another one but i appreciate your concern! i was able to resolve the issue once i restored it using my mac :)

Just spoke to support, I have an air 2 aswell, 15.8.4. Not an issue with the account itself. Tried logging into account.apple.com and iCloud.com on the iPad,

it worked there but still didn't want to lolg in via settings. They suggested to try to force update it through iTunes, I don't have the right cable on me right now to test, but will check in later tonight if it works.

Same device, same problem. Called Apple about it and they told me it’s being worked on, and were going to call me when they had some fix. The more users that report this to Apple, the faster it should be fixed, and i really hope it will be soon.

Same here Iphone 6s plus iOS 15.8.4

contacted apple support via phone, She confirmed to me that the issue is being worked on by engineers at apple but she can't provide a timeline for the solution. But she Said that she will keep me updated every 2 to 3 days . she told me alot of users reported this issue to Apple so yeah we are noticed

If you're unable to erase because of an activation lock, you should restore to factory defaults using iTunes on a PC or using a Mac.

If you can't update or restore your iPhone or iPod touch – Apple Support (UK)

Spoke to senior apple support advisor just now who confirmed it is still being investigated and that there should be another software update soon.

I have found some success by using “3U tools” pro flashing on the Offending devices. I was then able to Find some success for login to iCloud on the devices.

Hopefully Apple will will fix this soon. In the meantime, this might work for you. I tried so many things and this method worked for me, although I made the mistake of removing my device from iCloud in step 2, which meant I could no longer repeat this method and upon restoring my phone again, I was back to being unable to log in again. Give this a go:

1) I went to icloud.com/find and erased phone from there.

2) After that, during inital setup on phone, I was given the option to set up by pairing to another apple device, so I chose that option.

3) I got past the Apple login, restored backup from iTunes backup and was able to download apps again.

Apple support have been good though and I hope there will be a software update soon. Please report to Apple if need be.

I have reached out Apple Support and talked to a senior advisor over the phone. She advised me to bring my device to Apple Store for further checking. Yet I believe it should be an iPadOS issue.

I have also reported the issue over Feedback - iPad - Apple. I recommend everyone should report your case in the feedback session as well.

Is there any KOL we can forward so that we can try to draw some attention from Apple? Is it legal (especially in EU) for Apple as they are kind of remotely retriciting our usage on our devices? Or they want us to buy a new one because of this?

My iPad Air 2 with 15.8.4 become useless now. I use browser for my daily work. I really look forward to the fix and I hope Apple won't forget there are still many users using their legacy devices for primary/secondary use.

Same issue, iPhone 6s plus iOS 15.8.4. This seemed to happened in the new iOS 15.8.4 update, because my iPhone SE with iOS 15.8.3 can access my account fine. I managed to fix it, by using apple quick start from my working iPhone, but that needs erase and I can’t erase sine I have data on a backup.

FIXED for me.

I don’t think I have the exact solution… but you could try this:

Log in to account.apple.com using Safari, and also log in to iCloud.com. After completing both steps, try logging in again on iOS.

I was able to access my Apple account after doing these steps completely by chance.

The engineering team is aware it worked for me because, luckily, I did it while I was on the phone with them.

hope it works for you 🤞🏻

• Alessandro

There is a repeatable corrupt TLS transaction between my device (iPad pro, ios 16.7.11) and the Apple ID verification server. It happens when credentials are entered as well as with "Forgot password or don't have an Apple ID" is clicked. I reported it to apple support and sent them a wireshark dissection (below). See Frame 13 "Ignored Unknown Record." I suspect they already know about it from their server logs.

Same here. My iPad air 2 which I recently upgraded to iPadOS 15.8.4 (which i suspect before installing it) now cannot sign in to my Apple ID anymore. If you happened to factory reset it, you can hard restore or downgrade your device using your Mac or iTunes

https://support.apple.com/en-gb/118106