Apple Watch, verification failed unknown error has occurred

Hello, I just bought this series 5 cellular watch and I’m trying to get it to connect with my iPhone 11 pro. The carrier for the phone doesn’t support the watch so I got a stand-alone plan for it, from us mobile. Because I’m using two different carriers I had to make two different apple ids. US mobile requires you to have two different apple ids and have to connect through family sharing. Every time after I put my password in, it always says verification failed, unknown error has occurred. I’ve been talking to an apple agent for 3 days now and nothing they tell me to do is working. Sometimes the watch would ask me to update it but when I try to do it, says everything is up to date. This is really frustrating. I’ve tried everything and read multiple forms and nothing has helped.

iPhone 11 Pro, iOS 18

Posted on May 19, 2025 11:52 AM

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3 replies

May 19, 2025 12:30 PM in response to Ingo2711

Yeah my carrier doesn’t but that’s why I got a stand-alone plan for the watch. I’ve read the article and did what they said. When I get to the part where I have to login and put in my password it says verification filled unknown error has occurred, after I put in the password. So I haven’t had a chance to set up the cellular part yet. It just won’t login to the Apple ID for some reason


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Apple Watch, verification failed unknown error has occurred

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