How to resolve App freezing issues on my iPhone?

while sending the photos from photos app to WhatsApp app the mobile gets stuck during searching a particular person from the app.

Please provide sufficient steps to fix the issue.



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on May 21, 2025 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2025 10:01 PM

Re: iPhone 13 iOS18: " ... while sending the photos from photos app to WhatsApp app the mobile gets stuck during searching a particular person from the app. "

___

First: You might want to check that your iPhone is updated to the most recent iOS version:

ie: Go to Settings > General > Software Update to see if there's an update waiting to be installed:

or

Eg: About iOS 18 Updates - Apple Support says: iOS 18.5 is the latest.

NB: Reminder: It is wise to back up iPhone first, if updating iOS

____

Then: You could also check you have the newest available version of the WhatsApp app.

If needed: You may be able to update th app from within the app itself

or you can see the steps to: Get apps in the App Store on iPhone - Apple Support

____

Else: If both iPhone and WhatsApp app are already updated to the newest available versions:

Try restarting your iPhone (ie: deletes temporary files, re-establishes connections, may update any recent setting changes, and often restores order if something is not working as expected.)

3 replies
Question marked as Top-ranking reply

May 21, 2025 10:01 PM in response to Srinivasan_Krishnamoorthy

Re: iPhone 13 iOS18: " ... while sending the photos from photos app to WhatsApp app the mobile gets stuck during searching a particular person from the app. "

___

First: You might want to check that your iPhone is updated to the most recent iOS version:

ie: Go to Settings > General > Software Update to see if there's an update waiting to be installed:

or

Eg: About iOS 18 Updates - Apple Support says: iOS 18.5 is the latest.

NB: Reminder: It is wise to back up iPhone first, if updating iOS

____

Then: You could also check you have the newest available version of the WhatsApp app.

If needed: You may be able to update th app from within the app itself

or you can see the steps to: Get apps in the App Store on iPhone - Apple Support

____

Else: If both iPhone and WhatsApp app are already updated to the newest available versions:

Try restarting your iPhone (ie: deletes temporary files, re-establishes connections, may update any recent setting changes, and often restores order if something is not working as expected.)

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How to resolve App freezing issues on my iPhone?

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