Can’t pay with Apple Pay and download apps on my iPhone 13

I can't pay with Apple Pay, at first everything worked but then I couldn't pay anymore, after that it said that I needed to confirm the card, there was confirmation but it didn't work and after that I can't download applications, it first asks me to enter a password and MANDATORY to link a card and everything was the same, please help




[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on May 21, 2025 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2025 9:34 AM

Apple Pay is not used to download apps so not sure what you are talking about. Apple Pay is used in physical stores and websites. It has nothing to do with Downloading apps.


Do you perhaps seen its asking you for a payment method to be added to your Apple account?


If so, yes, a valid payment method is required to make use of the App Store services, including downloading free apps and updating existing ones.


If there's. spending charge or some other issue with our account now, it will prevent access to said services and you will need to add a credit or debit card to your account to resolve the issue. There is no way around this at this point.

You must add a payment method.

click here ➜ Add a payment method to your Apple Account - Apple Support


Once added, and if no other issues are present, and you have no active subscriptions, you should be able to remove the payment method from your account.



4 replies
Question marked as Top-ranking reply

May 21, 2025 9:34 AM in response to artur2308

Apple Pay is not used to download apps so not sure what you are talking about. Apple Pay is used in physical stores and websites. It has nothing to do with Downloading apps.


Do you perhaps seen its asking you for a payment method to be added to your Apple account?


If so, yes, a valid payment method is required to make use of the App Store services, including downloading free apps and updating existing ones.


If there's. spending charge or some other issue with our account now, it will prevent access to said services and you will need to add a credit or debit card to your account to resolve the issue. There is no way around this at this point.

You must add a payment method.

click here ➜ Add a payment method to your Apple Account - Apple Support


Once added, and if no other issues are present, and you have no active subscriptions, you should be able to remove the payment method from your account.



May 21, 2025 12:00 PM in response to Phil0124

no you misunderstood me, before that I had already added my card and made purchases but then I couldn't make purchases anymore it shows that I need to enter the data again so that the card can work but I enter the data and nothing happens and they also ask me to do it again, but when I go to the app store they ask me to enter the password and add the card again even if the app is free I don't know what to do


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t pay with Apple Pay and download apps on my iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.