How do I cancel Apple Care without having the device and it doesnt show up in my account?

I still get billing emails. I changed my card number and it still keeps billing me for an iPhone 12 from years ago.

iPhone 16 Pro Max, iOS 18

Posted on May 21, 2025 3:23 PM

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Posted on May 21, 2025 3:47 PM

As with any subscription or recurring charge, changing the card number has no effect as the PNO (VISA, Mastercard, etc) use a Billing Updater Service to transfer them to your new card number.


In any case, all roads will lead to contacting Apple directly and you can use the information provided here along with the link in it to contact Apple.

Cancel or change the payment method for your AppleCare plan - Apple Support


1 reply
Question marked as Top-ranking reply

May 21, 2025 3:47 PM in response to Stopbillingme100

As with any subscription or recurring charge, changing the card number has no effect as the PNO (VISA, Mastercard, etc) use a Billing Updater Service to transfer them to your new card number.


In any case, all roads will lead to contacting Apple directly and you can use the information provided here along with the link in it to contact Apple.

Cancel or change the payment method for your AppleCare plan - Apple Support


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How do I cancel Apple Care without having the device and it doesnt show up in my account?

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