Request for iCloud Activation Lock Removal

Application for iCloud Lock Removal

To:

Apple Support Team

Subject: Request for iCloud Activation Lock Removal

Dear Sir/Madam,

I am writing to respectfully request assistance with unlocking the iCloud Activation Lock on an

iPhone XS Max that my father purchased during his stay in Malaysia.

The phone was bought from a person in Malaysia in good faith, but unfortunately, no purchase

receipt was provided at the time. Furthermore, the seller is no longer available at the previous

address, and we have no contact number or other means of reaching them.

Currently, the device is showing an iCloud Activation Lock, preventing us from using the phone.

We assure you that we are not involved in any fraudulent activity and that we are genuine users

of the device. We are hoping you will kindly assist us by removing the iCloud Lock so the device

can be used again.

Below are the details of the phone and the current user:

- Device Model: iPhone XS Max

- IMEI Number: 3587*********

- Country of Purchase: Malaysia

- Approximate Purchase Date: Apr 06, 2025

- Current Owner: Md An*** ***** Current Address: *****, Dhaka, Bangladesh.

- Contact Number: +8801**4 ******

- National ID Number (NID): 37584******

I have also attached a scanned copy of my National ID card as proof of identity.

We sincerely request your kind consideration and assistance in removing the iCloud Activation

Lock from this device. We are willing to cooperate fully with any verification process.

Thank you for your support.


[Edited by Moderator]

Posted on Jun 1, 2025 4:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2025 5:09 AM

These are user-to-user forums. No one here works for Apple and Apple Support does not monitor these forums. We’re fellow users.


Now for the bad news. Activation Lock cannot be removed or worked around. It means the previous owner did not properly prepare the device before selling it to your father. Without the previous owners cooperation that phone can never be used be anyone. Without the previous owner’s original receipt Apple will not unlock the device.


Review the information in the link provided.


How to remove Activation Lock - Apple Support


Activation Lock was implemented as an anti-theft measure so stolen devices could not be used.


Similar questions

1 reply
Question marked as Top-ranking reply

Jun 1, 2025 5:09 AM in response to parves208

These are user-to-user forums. No one here works for Apple and Apple Support does not monitor these forums. We’re fellow users.


Now for the bad news. Activation Lock cannot be removed or worked around. It means the previous owner did not properly prepare the device before selling it to your father. Without the previous owners cooperation that phone can never be used be anyone. Without the previous owner’s original receipt Apple will not unlock the device.


Review the information in the link provided.


How to remove Activation Lock - Apple Support


Activation Lock was implemented as an anti-theft measure so stolen devices could not be used.


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Request for iCloud Activation Lock Removal

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